Track Your Order

Track your order.

After checkout, customers receive Shopify order confirmation and tracking updates by email when supplier tracking becomes available.

If you need help, send your order number and email address to hello@cirelay.com. The AI support layer is being built to answer order-status questions automatically once order webhooks and carrier tracking are connected.

Automation plan

• Detect new orders instantly
• Watch for tracking numbers and supplier updates
• Flag delayed shipments
• Send proactive customer updates